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Nadja von Massow
T
Timea
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I finish recording and the software just closes
T
Timea
December 6, 2024
Henrik
I have the same or very similar problem. I have reported it to support, Kaylee. FeedBack-FS-MAC(15.1.1)-(1.2.0.0).
macOS.
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December 14, 2024
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Vicky
Hi, Timea, we are sorry for the inconvenience caused. I have already reported your issue to our development team. In order to better analyze and pinpoint the problem, could you please send the log file to our customer service team at cs@imobie.com? And here is the guide about how to send log file: https://focusee.imobie.com/faq/feedback-and-logfile.htm
Once we receive your log file and get an update, we will inform you as soon as possible.
Vicky from Focuses Product Team
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December 7, 2024
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